General Virtual Assistant

The General Virtual Assistant (VA) provides comprehensive administrative support to assist in the day-to-day operations of the business. The VA is responsible for managing a variety of tasks remotely, including data entry, calendar management, and billing support. In addition to regular duties, the VA will handle ad hoc tasks as needed to ensure smooth business operations. This role requires excellent organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. The ideal candidate will work efficiently and independently, while adapting to evolving tasks and responsibilities. 

Benefits:  

• Competitive salary  
• Strong support system  
• Salary increase starting on your first year of employment (based on performance)  
• Monthly Performance Incentive (only for full-time roles | based on given metrics |can range from $40 - $50)  
• Health benefit ($30/month)  
• No computer activity monitoring  
• Training materials for upskilling provided  
• Paid holiday leaves (depending on the holidays that the client observes)  
• Paid sick leaves (sick leave convertible to cash if perfect attendance)  
• Paid planned leaves  
• 13th month pay  
• Allowance for SSS and Pag-ibig contribution ($20/month) 

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• Administrative Support: Perform general administrative tasks including organizing files, responding to emails, and handling correspondence. 
• Billing and Data Entry: Accurately input and manage billing information, process invoices, and maintain billing records. Handle data entry tasks with a high level of attention to detail. 
• Calendar Management: Schedule and manage appointments, meetings, and events across multiple calendars. Ensure that all scheduling conflicts are addressed and that reminders are set for upcoming events. 
• Email Management: Monitor and manage inboxes, respond to general inquiries, and escalate issues as necessary. 
• Document Preparation: Create, edit, and format various types of business documents, reports, presentations, and spreadsheets as required. 
• Task Prioritization: Assist in prioritizing daily tasks to ensure timely completion of critical activities. 
• Customer Support: Respond to client inquiries, provide support, and follow up on outstanding requests as needed. 
• Project Coordination: Assist in the coordination of various projects, ensuring deadlines are met and tasks are tracked. 
• File and Document Management: Maintain and organize digital files and documents, ensuring they are easily accessible and up-to-date. 
• Ad Hoc Tasks: Handle miscellaneous and urgent tasks that may arise unexpectedly, providing support to different departments or functions when necessary. 

• Proven experience as a Virtual Assistant or relevant administrative role. 
• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Suite (Docs, Sheets, Drive). 
• Excellent written and verbal communication skills (with little to no accent). 
• Strong organizational and time-management skills. 
• Ability to handle confidential information with integrity and discretion. 
• Attention to detail and accuracy in completing tasks. 
• Capable of managing multiple tasks and priorities in a fast-paced environment. 
• Proficiency in calendar management and scheduling. 
• Experience with billing systems and data entry. 
• Familiarity with task management software (e.g., Asana, Trello) and virtual meeting platforms (e.g., Zoom, Microsoft Teams). 
• Flexibility and adaptability to handle ad hoc tasks efficiently. 
• Amenable to working Monday – Friday 9 AM – 5:30 PM Pacific Time (US/Canada) 

Preferred Qualifications: 

• Previous experience working remotely. 
• Familiarity with CRM systems and project management software. 
• Experience in customer support or client-facing roles. 
• Knowledge of online billing software (e.g., QuickBooks, FreshBooks). 
• Ability to manage multiple executive calendars.