Customer Service Representative | Open to Fresh Graduates

Transec BPO Solutions Inc.

$176-352[月薪]
现场办公 - 巴石應屆畢業生/學生高中全職
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職位描述

福利待遇

  • 津貼

    交通補貼

  • 員工表彰與獎勵

    年度考核, 獎勵機制

  • 法定福利

    13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    人壽保險, 健康維護組織

  • 其他

    企業社交活動

  • 額外福利

    年度公司旅行

  • 職業發展

    工作培訓

  • 休假和請假

    生日假, 病假, 休假

  • 工作生活兩不誤

    彈性時間

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簡介

  • HMO, life insurance, and incentives
  • Represent one of the top leading brands in PH
  • Non-toxic account with real work-life balance 
  • Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow-ups, etc.
  • Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
  • Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
  • Coordinate with several branches and departments to resolve customer concerns and/or requests.
  • Ensure pending concerns are attended to in a timely manner and escalate as needed.


職位要求

  • Must have at least 6 months experience in customer service.
  • Basic knowledge in using Microsoft Word and Excel.
  • Understandable writing and speaking skills in both English and Filipino,


客戶服務解決問題通訊
Preview

Eden Alimojaned

HR & Recruitment AssociateTransec BPO Solutions Inc.

High response rate

工作地址

31st Floor, One Corporate Centre, Julia Vargas Avenue, Meralco Ave, Ortigas Center, Pasig, Metro Manila, Philippines

發布於 15 April 2025

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