Customer Service Manager
Metacom Business Process Outsourcing Solution Inc.
職位描述
福利待遇
員工表彰與獎勵
獎勵機制
法定福利
13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS
健康保險
健康維護組織
額外福利
開放式工作區
職業發展
工作培訓
休假和請假
生日假, 病假, 休假
簡介
- Oversee customer service team and ensure high-quality support.
- Develop and implement customer service policies and procedures.
- Monitor team performance and provide training and coaching.
- Resolve complex customer issues and complaints effectively.
- Analyze customer feedback to improve service quality.
- Collaborate with other departments to enhance customer experience.
職位要求
- Educational Qualifications: Bachelor’s degree in Business Administration or related field
- Experience Level: Less than 1 year of experience in customer service or sales
- Skills and Competencies: Proficient in sales pipeline management, strong customer service skills
- Working Conditions: Office environment, potential for remote work
- Qualities and Traits: Excellent communication, problem-solving skills, and a team-oriented mindset
Elizabeth Agapito
HR ManagerMetacom Business Process Outsourcing Solution Inc.
活躍於三天內
工作地址
Glorietta 1 - Ayala Malls. 205 Hotel Dr, Makati City, Metro Manila, Philippines
發布於 25 July 2025
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