• Serve food and beverages to guests
• Maintain cleanliness and organization in dining areas
• Assist with food preparation and setup

• Taking orders and serving customers.
• Providing excellent customers service.
• Prepare food and beverages.
• Maintaining cleanliness and orderliness.
• Handling payments and transactions.

• Serve food and beverages to guests.
• Escorting customers to their table.
• Setting and cleaning tables and service areas.
• Share menu and tea knowledge to assist guests with questions and special requests.
• Prepare station for readiness prior to opening and closing of each shift.
• Checking with customers to ensure that they are enjoying their meals and take action to correct any problems.
• Staying attentive to the needs of guests in the dining area.
• Ensuring the food order is made correctly and looks presentable for guests.

• Welcome guests, take orders, and share your knowledge of our fiery flavors and customizable options.
• Deliver steaming bowls of mala goodness, ensure tables are spic and span, and anticipate guest needs with a smile.
• Assist with ingredient refills, lend a hand in the kitchen as needed (chopping veggies, prepping ingredients), and embrace the hustle and bustle of a busy restaurant.
• Collaborate with our kitchen and service team to keep the mala magic flowing smoothly.

Bonuses:

• Work with a team that shares your passion for food and hospitality.
• Enjoy delicious staff meals during your shift – try all the mala you can handle!
• We're a growing company with opportunities for advancement.

Additional Information:

• Working Location: Islandwide
• Working hours : 5 days, 5.5 days, 6 days (Retail Working hours)

Position Summary: We are looking for an energetic and dedicated Waiter/Bartender to join our team. The ideal candidate will provide exceptional service to our guests in a fast-paced Chinese restaurant setting.

Key Responsibilities:

• Take and process orders efficiently while ensuring customer satisfaction.
• Prepare and serve drinks and beverages in accordance with restaurant standards.
• Maintain cleanliness and organization of the dining and bar areas.
• Collaborate with kitchen staff to ensure timely food delivery.
• Provide knowledgeable recommendations on menu items and beverages.

• Develop and implement sales and marketing strategies.
• Identify and target new market opportunities.
• Maintain relationships with existing clients and partners.
• Conduct market research to inform business decision-making.
• Collaborate with the team to create promotional materials.
• Analyze sales data to track performance and optimize campaigns.
• Collaborate with warehouse department for deliveries and inventories.

• Serve food and beverages to guests
• Maintain cleanliness and organization in dining areas
• Assist with food preparation and setup

• Identify upcoming events that would enhance the promotion of the company.
• Negotiate and coordinate with all stakeholders, partners, and suppliers involved for each online and offline activation.
• Analyze the effectiveness of the outreach of each event.
• Manage all event set-up, tear down, and follow-up processes.
• Maintain budgets for events management.
• Establish and maintain business relationships with vendors and partners of events.
• Conduct final inspections on the day of the event to ensure everything adheres to the company’s standards.
• Create post-event evaluation and analysis.
• Other tasks assigned by the direct manager.

A Customer Service Representative’s primary duty is to support customers. To fulfill this main responsibility, they may perform the following tasks:

• Providing introductory information to prospective and new customers
• Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
• Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases
• Letting patrons know about additional products or services that might benefit them
• Determining the quickest, most effective ways to answer a client’s or customer’s questions
• Escalating queries and concerns, when necessary
• Troubleshooting common issues with products or services
• Working with a team of CSRs and other departments to find appropriate solutions to problems