Customer Service Representative l Local Account & Dayshift

Transec BPO Solutions Inc.

$266-355[Bulanan]
Di lokasi - PasigTiada Pengalaman DiperlukanSarjana MudaSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Pengiktirafan dan Ganjaran Pekerja

    Bonus Prestasi

  • Insurans Kesihatan & Kesejahteraan

    Insurans Hayat, HMO

  • Faedah Tambahan

    Lawatan Tahunan Syarikat, Kuarter Tidur

  • Pembangunan Profesional

    Latihan Pekerjaan

  • Cuti & Pelepasan

    Cuti Hari Jadi, Cuti Sakit, Curi Percutian

Baca Lebih Lanjut

Penerangan

  • Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow-ups, etc.
  • Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
  • Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
  • Coordinate with several branches and departments to resolve customer concerns and/or requests.
  • Ensure pending concerns are attended to in a timely manner and escalate as needed.


Syarat-syarat

  • Must have at least 6 months experience in customer service.
  • Basic knowledge in using Microsoft Word and Excel.
  • Understandable writing and speaking skills in both English and Filipino.


customer service
Preview

Patricia Rosales

Recruitment SpecialistTransec BPO Solutions Inc.

Kadar tindak balas yang tinggi

Tempat Bertugas

31st Floor, One Corporate Centre, Julia Vargas Avenue, Meralco Ave, Ortigas Center, Pasig, Metro Manila, Philippines

Disiarkan pada 26 April 2025

Laporkan

Peringatan Keselamatan Bossjob

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Jika anda menemui majikan yang mempunyai tindakan berikut semasa pencarian kerja anda, sila laporkan segera

  • menahan ID anda,
  • menghendaki anda memberikan jaminan atau mengumpulkan sesuatu,
  • memaksa anda untuk melabur atau mengumpul dana,
  • mengumpul faedah haram,
  • atau situasi haram yang lain.