Green Solutions Inc.
Contacting customers with past-due accounts to negotiate payment terms and resolve outstanding balances
Maintaining detailed records of all customer interactions and payment arrangements
Providing excellent customer service and demonstrating empathy and understanding when handling sensitive financial matters
Collaborating with the wider customer service team to ensure a consistent and efficient collections process
Adhering to all relevant laws, regulations, and company policies governing debt collection practices
Continuously improving your skills and knowledge to enhance your performance and contribute to the team's success
Proven track record of success in a collections or customer service role, preferably within the call centre or financial services industry
Strong communication and interpersonal skills, with the ability to negotiate and persuade effectively
Excellent problem-solving and critical thinking abilities to handle complex customer inquiries and maintain a positive customer experience
Meticulous attention to detail and the ability to maintain accurate records and documentation
Commitment to upholding ethical standards and adhering to relevant laws and regulations
Proficiency in English and the local language(s) spoken in the region
College graduate and Senior High Graduate are welcome to apply
N Gonzales
HR ManagerGreen Solutions Inc.
Aktif hari ini
Pasig
Disiarkan pada 21 April 2025
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<50 Pekerja
Perbankan & Perkhidmatan Kewangan
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