Job Summary:

The Account Manager oversees sales activities and develops relationships with customers. He/she is responsible for managing accounts, ensuring clients are satisfied, and generating new sales opportunities.

Duties & Responsibilities:

• Conducts various sales activities such as prospecting and managing corporate accounts, developing sales leads, building client relationships, closing new business opportunities and achieving or exceeding assigned sales quota.
• Maintains quality customer relations with existing clients while developing new accounts and.
• Sets sales targets and specific performance metrics aligned with business strategies.
• Communicates with client/s at a senior level to resolve issues and inquiries.
• Generates innovative ideas to support customers and boost brand awareness.
• Manages multiple accounts; develop positive working relationships with all customer touch point.
• Drives client retention, renewals, upsells and client satisfaction.
• Utilizes client feedback to improve customer experience.

Qualifications:

Education:

• Candidate must possess at least a Bachelor's/College Degree in Business, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.

Experience:

• With at least 2 years of experience in sales or selling IT products, solution, services.
• Exposed in Account and Relationship Management

Skills & Competencies:

• Knowledge in Business Development or in Sales and Technical Operations
• With above average desktop skills (i.e., MS Office especially PowerPoint)
• With strong written and verbal communication skills
• Very good negotiation skills
• Works well under pressure.
• Must be amenable to work in Makati from Mondays to Fridays, 9AM to 6PM

Please refer to job description.