Admin Staff
- Provide administrative support to the management team.
- Handle general office tasks, such as filing, photocopying, and data entry.
- Manage and maintain office supplies and equipment.
- Coordinate meetings, appointments, and travel arrangements.
- Assist with project management and coordination.
- Handle incoming and outgoing correspondence.
- Provide customer service support.
Compliance and Risk Control Manager (Hong Kong)
base：HongKong
1. Design and implement a robust compliance and control framework to support the company's business compliance.
2. Collaborate with the board, legal, and business operations teams to identify and monitor AML/CTF compliance requirements.
3. Translate compliance obligations into practical procedures and processes and continuously improve them.
4. Assist in conducting internal training to enhance staff awareness of AML/CTF regulations and propose corrective actions when necessary.
5. Monitor internal compliance with policies and take corrective measures.
6. Regularly review and update the company's compliance framework and policies to ensure alignment with regulatory requirements.
7. Ensure the company's MSO license is valid and prepare for regulatory inspections.
8. Support the upgrade of the Order Management System (OMS) to enhance transaction monitoring and reporting capabilities.
9. Collaborate with the IT department to ensure adequate resources and technical support for compliance monitoring systems.
10. Evaluate and improve the company's online onboarding and transaction monitoring systems to ensure adherence to KYC/KYB standards.
11. Conduct Risk-Based Assessment (RBA) on MSO clients and review system alert parameters based on client risk profiling and payment categories.
(DEX, Remote) Trading Risk Control Developer
- In-depth understanding of trading analysis, development of risk control procedures, implementation of rules, and coding of strategy models, along with monitoring of key indicators.
- Responsible for comprehensive trading risk management, maintaining and continuously enhancing oversight of trading analysis, stability, safety, and other aspects.
- Assisting with comprehensive risk assessments at both the company and business levels, collaborating with partner departments to design and develop the company's data platform, thereby improving quantitative research and development efficiency.
- Responsible for data analysis and management during trading or research processes.
- Closely collaborating with relevant departments on business direction, providing evaluations, identifying potential risks, and offering improvements or preventive measures to enhance the system.
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Responsibilities:
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- Maintain employee records in compliance with company policies and legal requirements.Assist with benefits administration tasks, such as enrollments, terminations, and changes.
- Support employee relations initiatives by responding to employee inquiries and assisting with resolving employee issues or concerns.
- Assist with performance management processes, including tracking performance evaluations and maintaining performance review schedules.
- Coordinate training and development activities, including scheduling training sessions and maintaining training records.
- Prepare HR-related reports and presentations as needed.
- Assist with payroll processing by verifying timesheets and ensuring accuracy of payroll data.
- Maintain confidentiality and handle sensitive information with integrity.
Customer Service Representative - Travel
- Represent company in addressing customer inquiries and resolving complaints effectively.
- Facilitate communication between candidates and businesses, ensuring a smooth recruitment process.
- Manage client relationships, offering support and guidance
- Record, track, and document all queries and solutions within our CRM system.
- Strive for high customer satisfaction through proficient service in our fast-paced environment
Customer Service Representative
Handle customer inquiries through various communication channels, providing accurate information and resolving complaints, especially those related to financial matters. Escalate complex issues to the appropriate departments as needed. A background in financial courses or experience in the financial sector is preferred.
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