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Operations Manager (Morning Shift Working Schedule)

$1.2-1.4K[Monthly]
No Resume NeededOn-site - Laos1-3 Yrs ExpBachelorFull-time
J-K Network Services

J-K Network Services

Cross-Border E-commerce Operations Specialist

$1.6-3.2K[Monthly]
Great PerksOn-site - China1-3 Yrs ExpBachelorFull-time
杭州拓深科技有限公司

杭州拓深科技有限公司

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Operations Manager (Morning Shift Working Schedule)

$1.2-1.4K[Monthly]
No Resume NeededOn-site - Laos1-3 Yrs ExpBachelorFull-time
J-K Network Services

J-K Network Services

Operations Manager (Morning Shift Working Schedule)

J-K Network Services
$1.2-1.4K[Monthly]
On-site - Laos1-3 Yrs ExpBachelorFull-time
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Job Description

Description

  • Assist the Senior Service Delivery management team in setting, overseeing, measuring, and promoting KPIs and SLAs. Manage a team or teams with 65 to 80 employees. Provide strategies, procedures, activities, and assistance in identifying opportunities for process improvement to the Senior Service Delivery management team. 
  • Oversee several teams in the business models of technical assistance, customer care, and e-commerce.
  • Mentor and train Group Leader for the next level of position
  • Regularly reports performance to Senior Manager and VP for Service Delivery, Country Manager, CEO and clients
  • Tracks client escalation and swiftly responds to address concerns

Requirements

  •  Bachelors Degree holder
  •  With at least 2 years of working experience as Operations Manager
  •  Amenable to attend face to face interview.
  •  Amenable to work on site
  •  Can start working as soon as possible is an advantage.
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