The Quality Specialist monitors, reviews, and proposes measures to correct or improve the creative quality of Design Pickle’s customer requests. This role is a key opportunity to leverage your creative expertise and quality standards to make an immediate impact on Design Pickle’s customers and support the company's mission to be the most helpful creative platform in the world!

Working Hours: 8:00 AM-5:00 PM MST (Mountain Standard Time)

Reports to: Quality Coordinator

Scope of work

The Quality Specialist rigorously assesses creative output to ensure adherence to clients' quality control standards and surpasses client expectations regarding creative quality.

• Scrutinizes customers' requests efficiently to guarantee they adhere to the Design Pickle quality control standards. Our Quality Specialists handle multiple revisions, addressing each one individually with speed and precision.
• Maintain High Productivity and Efficiency. Our Quality Specialists are expected to review an average of 50 requests within an 8-hour shift. 
• Examine customer’s concerns from a quality perspective and offer valuable recommendations and observations to enhance our quality outputs.
• Perform technical reviews and provide well-founded feedback to creatives on requests on creative requests within our scope of service, focusing on customer instructions, brand adherence, copy accuracy, and general industry standards. You will be reviewing the creative output, not managing a team of creatives. 
• Adheres to established quality control procedures while utilizing Design Pickle Platform functionalities correctly.
• Collaborates closely with Quality Specialist teammates and Quality Coordinator to streamline the handling of the quality review queue efficiently.
• Remains well-informed about the latest updates and pertinent information concerning the creative review process, ensuring the enforcement of up-to-date procedures.
• Generates weekly reports pinpointing areas for improvement in overall aesthetics and creative quality of clients' requests.
• Actively offers feedback to the Quality Coordinator regarding Quality Team procedures, contributing to the ongoing enhancement of quality control processes.
• Proactively notifies the Quality Coordinator about any abnormal system behavior or potential bugs identified in the Design Pickle Platform.
• Such other services as the Client may require.

The Graphic Designer will be responsible for creating visually appealing and engaging content across various digital platforms, including social media, websites, and video content. This role requires a blend of graphic design, video editing, and branding expertise to effectively communicate brand messages and enhance user experiences. The ideal candidate will possess strong creative skills, technical proficiency, and the ability to work on diverse multimedia projects ranging from social media graphics to video content creation and web design. 

Benefits: 

• Competitive salary 
• Strong support system 
• Salary increase starting on your first year of employment (only for full-time roles | based on performance) 
• Monthly Performance Incentive (only for full-time roles | based on given metrics |can range from $40 - $50) 
• Health benefit ($30/month) 
• No computer activity monitoring 
• Training materials for upskilling provided 
• Paid holiday leaves (depending on the holidays that the client observes) 
• Paid sick leaves (sick leave convertible to cash if perfect attendance) 
• Paid planned leaves 
• 13th month pay 
• Allowance for SSS and Pag-ibig contribution ($20/month) 

Key Responsibilities: 

• Social Media Design: Create eye-catching and effective graphics tailored for social media platforms, including posts, banners, and ads, ensuring alignment with brand guidelines. 
• Web Graphics: Design visual assets for websites, including banners, infographics, and other digital media that enhance the user experience. 
• Video Editing: Edit and produce high-quality videos, integrating motion graphics, sound, and visual effects as needed. 
• Video Content Creation: Conceptualize, storyboard, and produce video content for marketing campaigns, promotional materials, and other online platforms. 
• Branding Management: Ensure all design materials are consistent with the brand's visual identity, tone, and style. 
• Collaborate with Teams: Work closely with marketing, web development, and content teams to ensure cohesive visual communication across all channels. 
• Creative Brainstorming: Participate in brainstorming sessions to contribute innovative ideas for campaigns and projects. 
• Other Design-Related Tasks: Assist with other design-related tasks, such as presentations, print materials, or ad hoc projects, as needed. 

• Designing intuitive and engaging websites with a focus on user experience.
• Creating wireframes, prototypes, and mockups to effectively communicate design ideas.
• Collaborating with developers to ensure pixel-perfect implementation of designs.
• Optimizing designs for mobile responsiveness and cross-browser compatibility.
• Staying updated on industry trends and best practices in web design.

• Create eye-catching graphic designs for Spoused B.V., an innovative consumer products company, enhancing brand visibility.
• Collaborate with the marketing team to develop visuals for product packaging, campaigns, and social media.
• Utilize industry-standard design software to produce high-quality work.
• Participate in product development processes, offering creative input.
• Stay informed of current design trends within the consumer goods space.