As an Office Assistant in the real estate industry, you will play a crucial role in supporting daily operations and ensuring efficient administrative processes within our office. You will be the backbone of our office environment, assisting with various tasks to facilitate smooth business operations and exceptional customer service.

Administrative Support:

• Answer phone calls, respond to inquiries, and redirect calls as necessary.
• Manage email correspondence and handle incoming and outgoing mail.
• Maintain office filing and document management systems.

Client and Tenant Relations:

• Assist with scheduling property viewings and appointments for real estate agents.
• Provide information to clients and tenants regarding properties, leases, and rental agreements.
• Coordinate with property management team to address tenant inquiries and maintenance requests.

Data Entry and Record Keeping:

• Enter and update property listings, client information, and transaction details into databases and spreadsheets.

Ensure accuracy and completeness of data records.

• Prepare and organize documents such as contracts, agreements, and lease documents.

Office Operations Support:

• Assist with inventory management of office supplies and marketing materials.
• Coordinate office maintenance and repairs as needed.
• Assist in organizing office events, meetings, and appointments.

Assistance to Real Estate Agents:

• Support real estate agents with administrative tasks including preparing marketing materials, property listings, and presentations.
• Coordinate and schedule appointments, inspections, and open houses.
• Assist in coordinating closings and transactions.

Reports to General Manager and is responsible for organizing all of the business travel arrangements for the company’s employees. Schedule flights and hotels and prepares itineraries. Ensures that travel needs are met within the constraint of the company travel budget.

• Provide exceptional customer support to clients and candidates in the recruitment process.
• Respond to inquiries via phone, email, and chat promptly and professionally.
• Maintain accurate records of client interactions and feedback.
• Assist in resolving issues and ensuring client satisfaction.
• Collaborate with recruitment teams to enhance service delivery.
• Contribute to the continuous improvement of service processes.