At Trust Disability Solutions, we help Canadians with disabilities apply for the Disability Tax Credit (DTC). Our mission is to provide exceptional service and support to ensure clients successfully navigate the application process.

We’re looking for a Client Service Specialist to join our team. In this role, you will be the main point of contact for clients, managing their accounts, gathering necessary information, and ensuring smooth communication throughout the DTC application process. You’ll work directly with clients via phone and email, helping them with every step of their application.

• Build and maintain strong relationships with clients.
• Communicate with clients daily to gather information and provide updates on their application status.
• Assess client eligibility for the Disability Tax Credit based on medical information.
• Draft and send emails to clients and healthcare professionals.
• Follow up with clients and medical practitioners to collect required documentation.
• Use a CRM system to manage client interactions and track progress.

Why choose Trust Disability Solutions?

• Competitive salary and benefits.
• Work from home flexibility.
• Comprehensive training and support.

We are looking for a reliable and detail-oriented Support Specialist to join our team remotely. In this role, you will be responsible for addressing user inquiries, resolving issues, and ensuring a positive experience for our customers. The ideal candidate will have excellent communication skills, a proactive approach to problem-solving, and a strong commitment to customer satisfaction.

• Provide responsive support to users via email, chat, and phone.
• Troubleshoot and resolve user issues promptly and effectively.
• Collaborate with internal teams to escalate and resolve complex issues.
• Maintain accurate records of user interactions and issues.
• Identify common customer challenges and suggest solutions to improve the user experience.
• Keep updated on product information to assist users accurately.

• We are looking for someone who has a minimum of 2 years experience working in Pizza Hut and must be currently employed for the last 2 years in a full-time capacity.
• Excellent English communication skills, having a conversational personality
• Flexible, multi-tasker, with a “can-do” attitude, comfortable working both in the Backline (kitchen) and Frontline (customer service, cashier)

• Flexibly use various resources to develop new customers and screen effective customers
• Understand the environment of each business trip location, expand the market customer base, and formulate work plans
• Collect industry market information from various regions, and fully develop channels for the company's development
• Maintain customer relationships, and cooperate with superiors to carry out the next step of work progress

• Design and implement welding processes and procedures.
• Conduct quality control assessments and ensure compliance with specifications.
• Collaborate with production teams to improve welding techniques.
• Provide technical support and training to welders.
• Analyze and troubleshoot welding issues.
• Stay updated with industry standards and advancements.

The Branch Supervisor is responsible for overseeing the daily operations of the hardware and building supplies branch, ensuring smooth operations, meeting sales targets, and providing excellent customer service. The role includes managing staff, maintaining inventory levels, and ensuring compliance with company policies. The Branch Supervisor will work closely with the Sales Manager to align branch performance with the overall company strategy.

Branch Operations Management

• Ensure smooth daily operations of the branch, including opening and closing procedures.
• Oversee product displays, cleanliness, and organization of the store to maintain a professional environment.
• Monitor stock levels and place orders to avoid shortages or overstocking, while maintaining an optimal inventory turnover.
• Ensure compliance with safety standards, health regulations, and company policies.

Sales and Customer Service

• Implement and execute sales strategies to meet or exceed branch sales goals, as directed by the Sales Manager.
• Provide exceptional customer service, resolving any customer complaints or issues in a timely and professional manner.
• Monitor market trends and customer preferences to recommend new products or sales promotions.
• Develop and maintain relationships with key customers and vendors to foster loyalty and repeat business.

Staff Management

• Supervise branch staff, ensuring appropriate task delegation and performance management.
• Conduct regular training sessions to enhance the team's knowledge of products, sales techniques, and customer service skills.
• Manage staff schedules to ensure adequate coverage, while controlling labor costs.
• Address staff concerns and mediate conflicts, ensuring a positive working environment.

Financial and Performance Reporting

• Monitor branch financial performance, including sales, expenses, and profit margins.
• Analyze sales data and prepare regular reports for the Sales Manager on key performance indicators (KPIs).
• Implement cost-saving measures where appropriate, without compromising the quality of service or products.
• Ensure proper cash management procedures are followed, including accurate reconciliation and deposit of daily sales.

Inventory and Supply Chain Management

• Coordinate with the Inventory & Purchasing team to manage inventory replenishment efficiently and cost-effectively.
• Conduct regular inventory audits to ensure product availability and minimize loss due to theft or damage.