Customer Support Specialist
We are looking for a reliable and detail-oriented Support Specialist to join our team remotely. In this role, you will be responsible for addressing user inquiries, resolving issues, and ensuring a positive experience for our customers. The ideal candidate will have excellent communication skills, a proactive approach to problem-solving, and a strong commitment to customer satisfaction.
- Provide responsive support to users via email, chat, and phone.
- Troubleshoot and resolve user issues promptly and effectively.
- Collaborate with internal teams to escalate and resolve complex issues.
- Maintain accurate records of user interactions and issues.
- Identify common customer challenges and suggest solutions to improve the user experience.
- Keep updated on product information to assist users accurately.
Service Crew ( Pizza Hut experience )
- We are looking for someone who has a minimum of 2 years experience working in Pizza Hut and must be currently employed for the last 2 years in a full-time capacity.
- Excellent English communication skills, having a conversational personality
- Flexible, multi-tasker, with a “can-do” attitude, comfortable working both in the Backline (kitchen) and Frontline (customer service, cashier)
SOC Analyst (Security Operations Center) Remote
We are seeking an experienced SOC Analyst to join our security team. This remote role is open to candidates from India, Nigeria, Bangladesh, and the Philippines. Ideal candidates will have a strong foundation in cybersecurity monitoring, incident response, and a solid understanding of shell access techniques and detection on vulnerable systems.
- Real-Time Monitoring & Threat Detection: Analyze security alerts to detect, investigate, and respond to potential security incidents.
- Vulnerability Assessment: Conduct in-depth analysis of vulnerabilities, focusing on shell access techniques to understand and mitigate risks.
- Incident Reporting: Create comprehensive incident reports with threat analysis, impact assessment, and actionable recommendations.
- Security Best Practices: Stay updated on the latest cybersecurity threats and industry standards to safeguard our systems.
- Cross-Team Collaboration: Work closely with development and infrastructure teams to ensure security controls and prevent vulnerabilities.
Sales Operations Specialist
We are looking for a proactive Business Development Specialist to identify new business opportunities, reach out to potential clients, and foster collaborations.
Key Responsibilities:
- Identify Opportunities: Research potential clients and markets.
- Client Outreach: Initiate contact through calls, emails, and meetings.
- Relationship Building: Maintain strong client relationships and follow up regularly.
- Collaboration: Develop partnerships and coordinate with internal teams.
- Sales Growth: Achieve sales targets and prepare proposals.
- Market Analysis: Conduct competitive analysis and provide strategy insights.
Merchant Operations Specialist
- Onboarding merchants, both online and offline (e.g., Jollibee, Landmark, Shein), ensuring a smooth integration process.
- Established connections with a diverse range of merchants, facilitating partnerships and collaborations.
- Familiar with the KYB/KYC processes, ensuring compliance and thorough vetting of partners.
- Outgoing and skilled in sales, with the ability to engage clients effectively and drive revenue.
- Strong networking skills, able to build and maintain relationships within the industry.
- Proficient in market analysis, identifying potential merchants and opportunities for growth.
- Excellent communication skills, able to articulate value propositions clearly to potential partners.
Job Type: Full-time
Location : BGC, Taguig City, Philippines
Working days: Mon-Fri ; 9am-6pm
Popular Jobs
Customer Service Representative/ Technical Support Representative
- Answer inbound calls and respond to customer inquiries in a timely manner.
- Maintain a high level of professionalism and provide exceptional customer service.
- Document all call information according to standard operating procedures.
- Identify customer needs, clarify information, research issues, and provide solutions.
- Meet personal/team qualitative and quantitative targets.
Agency Sales Leader
Agency Sales Leader
Join our reputable financial services firm in the Philippines as an Agency Sales Leader at Sun Life of Canada Philippines Inc. and Sun Life Asset Management Company Inc. In this pivotal role, you will drive the sales performance of Client Services Sales Managers and their teams of Client Services Sales Engagement Associates. This position requires a strategic approach to sales management, coaching, and development to achieve revenue targets and client satisfaction.
Sales Strategy and Execution:
1. Develop and implement sales strategies to drive revenue growth.
2. Analyze market trends and client needs to identify business opportunities.
3. Collaborate with Client Services Sales Managers to create actionable sales plans.
4. Provide guidance on sales techniques and client engagement.
5. Monitor sales performance metrics, including conversion rates.
6. Conduct regular sales reviews with Client Services Sales Managers.
Core Leadership and Development:
1. Lead and mentor Client Services Sales Managers to excel in their roles.
2. Provide coaching and performance feedback to enhance capabilities.
3. Set clear performance expectations and KPIs for the team.
4. Foster a culture of collaboration and continuous improvement.
5. Conduct regular meetings and training sessions.
Client Relationship Management:
1. Participate in key client meetings and address escalated inquiries.
2. Identify cross-selling and upselling opportunities.
3. Monitor client satisfaction and enhance retention strategies.
4. Build strong relationships with high-value clients.
Operational Management:
1. Oversee sales operations to ensure compliance with policies.
2. Collaborate with internal departments for seamless operations.
3. Monitor sales budgets and make data-driven decisions.
4. Ensure accurate reporting of sales performance.
Experience:
1. 2 to 5 years in sales management or related roles.
2. Proven success in driving sales performance.
3. Strong understanding of Philippine financial products and regulations.
Skills and Competencies:
1. Exceptional leadership and people management skills.
2. Strong sales acumen and communication skills in English and Filipino.
3. Analytical mindset and customer-centric approach.
Sales Executive
- Develop and maintain relationships with new and existing clients.
- Understand customer needs and provide tailored solutions.
- Collaborate with team members to achieve sales targets and improve processes.
- Utilize strong persuasion skills to close sales and overcome objections.
- Identify and resolve client issues promptly and effectively.
- Stay updated on industry trends and product knowledge to better serve clients.
HR Assistant
We are seeking a detail-oriented and proactive HR Assistant to join our dynamic team. The HR Assistant will play a key role in supporting the HR department with various administrative tasks and ensuring smooth operations related to human resources functions within our real estate firm.
Responsibilities:
- Assist with the recruitment process by posting job openings, reviewing resumes, scheduling interviews, and conducting initial screenings.
- Coordinate new hire onboarding and orientation activities, including preparing new hire paperwork and conducting orientation sessions.
- Maintain employee records in compliance with company policies and legal requirements.Assist with benefits administration tasks, such as enrollments, terminations, and changes.
- Support employee relations initiatives by responding to employee inquiries and assisting with resolving employee issues or concerns.
- Assist with performance management processes, including tracking performance evaluations and maintaining performance review schedules.
- Coordinate training and development activities, including scheduling training sessions and maintaining training records.
- Prepare HR-related reports and presentations as needed.
- Assist with payroll processing by verifying timesheets and ensuring accuracy of payroll data.
- Maintain confidentiality and handle sensitive information with integrity.
Applications Developer
· With at least 1-2 years of strong applications development experience
· Strong knowledge of PHP, Laravel, VueJS, and the rest API
· Strong knowledge of web (PHP, Java, etc) and Oracle development tools
· Strong knowledge of relational database management systems
· Basic knowledge of General Insurance software
KMDC Employment Services
Sun Life Financial (Quebracho NBO)
Manindra Auto Corp
La Theoz Real Estate Solution Services Inc.
Liberty Insurance Corporation
