Job Highlights:

• Blended Support (Voice/Non-Voice Account)
• Up to 70,000 Monthly Salary Package | Open to SHS Graduates without Experience
• HMO on Day 1 + Life Insurance + Amazing Benefits + Account Incentives

Go further with Foundever

Are you ready to move your career forward? At Foundever, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. 

We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.

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Source of Application: BOSSJOB

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The Junior Accountant is responsible for all areas relating to financial reporting. This position will be responsible for developing and maintaining accounting principles, practices, and procedures to ensure accurate and timely financial statements. As well as:

• monitor and analyze accounting data to produce financial reports and/or statements
• coordinate and complete annual audits
• make recommendations and improve the system and procedures
• initiate corrective actions
• meet financial accounting objectives
• establish and maintain fiscal files and records
• efficiently handle taxation management and reconciliation of banks
• resolve complex accounting issues
• do general ledger preparation, year-end audit preparation in support of budget and forecast activities.

Provide training to both new and existing employees to equip them for their core responsibilities, while also setting a standard by fostering a supportive atmosphere conducive to maximizing trainers' effectiveness in aligning with company and client expectations.

The Team Leader is responsible for the solid overall workforce and client management and will take full ownership on supervising and motivating team members.

The Team Manager is responsible for the solid team and client management, training & quality and will take full ownership on supervising and coaching team members.

• Answer inbound calls and respond to customer inquiries in a timely manner.
• Maintain a high level of professionalism and provide exceptional customer service.
• Document all call information according to standard operating procedures.
• Identify customer needs, clarify information, research issues, and provide solutions.
• Meet personal/team qualitative and quantitative targets.

Agency Sales Leader

Join our reputable financial services firm in the Philippines as an Agency Sales Leader at Sun Life of Canada Philippines Inc. and Sun Life Asset Management Company Inc. In this pivotal role, you will drive the sales performance of Client Services Sales Managers and their teams of Client Services Sales Engagement Associates. This position requires a strategic approach to sales management, coaching, and development to achieve revenue targets and client satisfaction.

Sales Strategy and Execution:

1. Develop and implement sales strategies to drive revenue growth.

2. Analyze market trends and client needs to identify business opportunities.

3. Collaborate with Client Services Sales Managers to create actionable sales plans.

4. Provide guidance on sales techniques and client engagement.

5. Monitor sales performance metrics, including conversion rates.

6. Conduct regular sales reviews with Client Services Sales Managers.

Core Leadership and Development:

1. Lead and mentor Client Services Sales Managers to excel in their roles.

2. Provide coaching and performance feedback to enhance capabilities.

3. Set clear performance expectations and KPIs for the team.

4. Foster a culture of collaboration and continuous improvement.

5. Conduct regular meetings and training sessions.

Client Relationship Management:

1. Participate in key client meetings and address escalated inquiries.

2. Identify cross-selling and upselling opportunities.

3. Monitor client satisfaction and enhance retention strategies.

4. Build strong relationships with high-value clients.

Operational Management:

1. Oversee sales operations to ensure compliance with policies.

2. Collaborate with internal departments for seamless operations.

3. Monitor sales budgets and make data-driven decisions.

4. Ensure accurate reporting of sales performance.

Experience:

1. 2 to 5 years in sales management or related roles.

2. Proven success in driving sales performance.

3. Strong understanding of Philippine financial products and regulations.

Skills and Competencies:

1. Exceptional leadership and people management skills.

2. Strong sales acumen and communication skills in English and Filipino.

3. Analytical mindset and customer-centric approach.

• Develop and maintain relationships with new and existing clients.
• Understand customer needs and provide tailored solutions.
• Collaborate with team members to achieve sales targets and improve processes.
• Utilize strong persuasion skills to close sales and overcome objections.
• Identify and resolve client issues promptly and effectively.
• Stay updated on industry trends and product knowledge to better serve clients.

We are seeking a detail-oriented and proactive HR Assistant to join our dynamic team. The HR Assistant will play a key role in supporting the HR department with various administrative tasks and ensuring smooth operations related to human resources functions within our real estate firm.

Responsibilities:

• Assist with the recruitment process by posting job openings, reviewing resumes, scheduling interviews, and conducting initial screenings.
• Coordinate new hire onboarding and orientation activities, including preparing new hire paperwork and conducting orientation sessions.
• Maintain employee records in compliance with company policies and legal requirements.Assist with benefits administration tasks, such as enrollments, terminations, and changes.
• Support employee relations initiatives by responding to employee inquiries and assisting with resolving employee issues or concerns.
• Assist with performance management processes, including tracking performance evaluations and maintaining performance review schedules.
• Coordinate training and development activities, including scheduling training sessions and maintaining training records.
• Prepare HR-related reports and presentations as needed.
• Assist with payroll processing by verifying timesheets and ensuring accuracy of payroll data.
• Maintain confidentiality and handle sensitive information with integrity.

·        With at least 1-2 years of strong applications development experience

·        Strong knowledge of PHP, Laravel, VueJS, and the rest API

·        Strong knowledge of web (PHP, Java, etc) and Oracle development tools

·        Strong knowledge of relational database management systems

·        Basic knowledge of General Insurance software