Service Desk
M and J Solutions Provider Inc.
Job Description
Description
- Service Desk Analyst is accountable for gathering information through a client conversation, log on to support tools, and additional support staff (service resources) if needed.
Requirements
- Completed 1st Year in College
- At least 18 months BPO experience with 12 months of experience in a Service Desk, IT helpdesk or Technical Support role - Under BPO or IT Shared Services
- Strong problem-solving and analytical skills to quickly identify and resolve issues
- Excellent communication and customer service skills to effectively interact with end-users
- Working knowledge of common desktop applications, operating systems, and hardware
- Ability to multitask and prioritize tasks in a fast-paced environment
- Enthusiasm for continuous learning and adaptability to new technologies
- Willing to work ON SITE in BGC, Taguig City
Carla Martin
Recruitment LeadM and J Solutions Provider Inc.
Active within three days
Working Location
Fort Bonifacio. Fort Bonifacio, Taguig City, Metro Manila, Philippines
Posted on 30 May 2025
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