• Aggressively pursuing the assigned patron groups/segments, develop and executes on plans to grow the type of patron behavior within that group/segment that will best achieve the success of the Casino and support the selling philosophy.
• Selling the casino and Solaire in terms of satisfying patron's goals of entertainment through presenting benefits and unique features. Serves the patron by understanding their needs/preferences and recommending the appropriate incentives to play and that best meet their needs/preferences and exceed their expectations, while building a relationship and loyalty to Solaire. Maintaining warm, hospitable relations in all patron contact/ interactions.
• Assisting in the meeting or exceeding of budgeted goals in sales thru, Trips, Theo, Contact Logs and Preference. Strategizing, planning and negotiating with patrons to maximize the profitability of each of the patrons and Solaire as a whole. Prepare, coordinate, host and administer all Complimentary Requests and Casino Event invitations.
• Proactively identifies, qualifies, and solicits new patron opportunities through account and on-site / on-floor penetration and saturation. To resolve any guest issue that arises, including the coordination of departmental assistance when necessary. Remains accessible to customers and co-workers by responding to calls or other inquiries in a timely manner.
• Executing established standard policies and procedures, work instructions, rules, processes, directives and guidelines within budgeted guidelines
• Maintains detailed and meticulously organized patron files and contact logs thru Player 360 entries.
• Building positive working relationships with other disciplines and associates at the resort and other casino departments
• Implementing those sections of the sales plan that direct the solicitation and booking of casino patrons requests.
• Maintaining a current working knowledge of the competition.
  
  

• 3 - 5 years of sales required at a hotel or consumer goods comparable to that of an Integrated Resort.
• 4 year degree from an accredited college or university.
• Professional appearance. Inter-personal communication skills mandatory.
• Desire to succeed, being a self-starter, and being goal oriented. Having the ability to work long and varied hours, including weekends.

Please refer to job description.