We are seeking a motivated and results-driven Sales Development Representative (SDR) – French Bilingual to join our growing sales team. This role is responsible for generating new business opportunities by identifying, contacting, and qualifying potential clients in both French and English-speaking markets.You’ll be the first point of contact for prospects, playing a key role in building relationships and driving our pipeline growth within a fast-paced, collaborative environment.

• Follow up with inbound leads from marketing channels.
• Engage prospects through phone, email, and other communication platforms.
• Conduct needs analysis to identify prospects' pain points and business objectives.
• Qualify leads and assess their sales readiness.
• Schedule discovery meetings for Business Development Executives.
• Maintain accurate and detailed records of interactions and lead status in CRM systems (Salesforce).
• Provide feedback to the marketing team on lead quality and campaign performance.
• Consistently meet or exceed individual KPIs and team sales targets.
• Support EMEA lead coverage, requiring fluency in English/French or English/German.

Bachelor’s degree in any field.

• At least 2 years of experience as a Sales Representative in a call center/BPO industry.
• 2+ years of sales development or lead qualification experience (preferred).
• Hands-on experience with Salesforce.com (or any equivalent CRM system).
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Familiarity with diagnostic sales methodologies (e.g., Value Connection Mindset or similar frameworks).
• Ability to accurately manage and update data within a CRM system.
• Experience working with lead scoring models and marketing-to-sales handoff processes.
• Strong written and verbal communication skills in English/French or English/German (required).

Required Soft Skills & Experience:

• Strong interpersonal and communication skills — able to engage prospects and work effectively across teams.
• Self-motivated and results-driven — consistently works towards and achieves individual and team goals.
• Curious and eager to learn — proactive in understanding client needs and developing professional skills.
• Organized and detail-oriented — manages time, follow-ups, and CRM records accurately.
• Team-oriented — works collaboratively with sales, marketing, and other departments.
• Analytical thinker — applies insights to qualify leads, improve sales processes, and enhance performance.
• Flexible and adaptable — thrives in a fast-paced, dynamic work environment.
• Resilient and positive — handles rejection constructively and maintains a proactive, enthusiastic approach.