The Sales Assistant is responsible for supporting the sales team by handling customer inquiries, processing orders, managing inventory, and ensuring that all sales operations run smoothly. The position involves providing excellent customer service, maintaining accurate records, and assisting with various administrative tasks to help achieve sales targets.

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Key Responsibilities:

• Customer Service: Greet and assist customers, providing them with product information and answering inquiries in a friendly and professional manner.
• Sales Support: Assist the sales team in managing sales leads, processing orders, and preparing sales presentations and reports.
• Order Processing: Process and track customer orders, ensuring timely and accurate deliveries. Handle order returns and exchanges as needed.
• Inventory Management: Monitor inventory levels, assist in restocking shelves, and notify the team about product shortages or stock issues.
• Administrative Tasks: Handle basic administrative duties, including filing, maintaining customer databases, updating sales records, and preparing reports.
• Sales Reports: Assist in tracking sales performance and generating sales reports for management.
• Product Knowledge: Stay up-to-date on product offerings, pricing, and promotions to effectively communicate with customers and support the sales team.
• Team Collaboration: Work closely with the sales team and other departments to ensure customer satisfaction and smooth operations.

• Communication: Strong verbal and written communication skills with a customer-focused attitude.
• Organizational Skills: Ability to manage multiple tasks and priorities efficiently.
• Attention to Detail: Ensure accuracy in processing orders, managing inventory, and preparing reports.
• Customer Service: Previous experience in customer service or retail is an asset.
• Sales Knowledge: Basic understanding of sales principles and techniques is desirable.
• Technical Skills: Familiarity with sales software, CRM systems, and Microsoft Office Suite.
• Problem-Solving: Ability to resolve customer complaints or issues in a professional and timely manner.

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Education and Experience:

• High school diploma or equivalent; a degree in business or related field is a plus.
• Previous experience in a sales or retail environment is preferred but not required.