RCM or A.R. Collections CSRs | WOSA in Pasig/Taguig/QC/BGC | P30K to P40K
Global Group Innovative Services, Inc.
Job Description
Description
- Assist customers with inquiries and issues via phone, email, or chat.
- Provide product information and troubleshoot problems effectively.
- Maintain accurate records of customer interactions.
- Collaborate with team members to enhance customer satisfaction.
- Demonstrate patience and empathy in all customer interactions.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: 1-3 years of experience in customer service or related fields.
- Skills and Competencies: Proficient in RCM, Revenue Cycle Management, Healthcare BPO, Accounts Receivable, and AR Healthcare processes.
- Responsibilities and Duties: Handle customer inquiries, resolve billing issues, and ensure timely follow-up on accounts.
- Working Conditions: Office environment, potential for remote work, fast-paced atmosphere.
- Qualities and Traits: Excellent communication skills, detail-oriented, problem-solving abilities, and a customer-first mindset.
Taz Actub
HR OfficerGlobal Group Innovative Services, Inc.
More than ten replies today
Working Location
McKinley Hill Dr. McKinley Hill Dr, Taguig, Metro Manila, Philippines
Posted on 25 April 2025
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