• Assist the business operations manager in planning, organizing and coordinating functions
  
  relating to the operation of the business

• Maintain an updated client, customer, contractor and supplier management system

• Monitor expenses and budget in line with the finance and accounts department

• Provide recommendations and suggestions for improvements in any aspects relating to increased performance

• Help with the onboarding process including screen and interviewing candidates

• Train new hires as necessary and ensure policies and procedures are followed

• Coordinates with different departments to achieve optimal work production across the board

• Develop and implement department-wide quality control (QC) measures

• Recommend new procedures to increase efficiency of day-to-day operations

• Oversee inventory management practices and improve as necessary

• Ensure operational legal compliance

Qualifications:

• Strong analytical and creative-problem solving abilities and excellent interpersonal skills

• Ability to develop, manage and communicate information in a clear, organized, and highly persuasive manner

• Ability to hold your own in meetings with various heads and C-suite representatives; and speak as a
  
  thought-leader and visionary in the creator economy space

• Entrepreneurial drive and comfort working autonomously and as part of a team in ambiguous, quickly-changing environments

• Must have a mastery of using Google Workspace (particularly Google Slides and Google Sheets) in crafting stunning presentations and easy-to-comprehend reports pertinent to the project

• Data-driven when making key decisions relevant to the partnerships

Desired Education and Experience

• Bachelor’s degree in operations management, business management or related field.

• Experience in operations of at least 2 to 3 years

• Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.

• Ability to build consensus and relationships among managers, partners, and employee

• Must own pets.

Assessment Criteria

• Creativity, strong interpersonal skills, and excellent analytical abilities

• Resilient and resourceful

• Capable of managing complex situations

• Open to feedback and willing to learn

• Capable of multitasking, able to prioritize workflow, and work with minimal to moderate supervision

Please refer to job description.