Online Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Employee Recognition and Rewards
Holiday Gifts, Incentives
Government Mandated Benefits
13th Month Pay, Paid Holidays
Insurance Health & Wellness
HMO
Time Off & Leave
Bereavement Leave, Birthday Leave
Description
- Assist customers with inquiries via chat, email, and social media.
- Provide timely and accurate information about products and services.
- Resolve customer issues and ensure satisfaction.
- Maintain detailed records of customer interactions.
- Collaborate with team members to improve service processes.
- Participate in training sessions and team meetings.
Requirements
- Educational Qualifications: A Bachelor’s degree in any field is required.
- Experience Level: No prior experience is needed; we welcome fresh graduates.
- Skills and Competencies: Strong communication, problem-solving skills, and customer service orientation.
- Working Conditions: Remote work environment with flexible hours.
- Qualities and Traits: Patience, empathy, and a positive attitude are essential.
Caryl Faye Dionisio
HR OfficerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 07 July 2025
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