Office Staff
Stafflink Management Solutions, Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Description
- Provide exceptional customer support via phone, email, and chat.
- Resolve inquiries and issues promptly and effectively.
- Maintain accurate records of customer interactions.
- Collaborate with team members to enhance service delivery.
- Update customers on product information and services.
- Assist customers, resolve issues, and maintain customer satisfaction.
Requirements
- Educational Qualifications: A Bachelor's degree in a relevant field is required.
- Experience Level: Less than 1 year of relevant customer service experience.
- Skills and Competencies: Proficiency in customer service, Salesforce, and strong problem-solving abilities.
- Working Conditions: Office environment with standard working hours; may involve remote support.
- Qualities and Traits: Excellent communication skills, empathy, and a positive attitude are essential.
Rovic Paclipan
Talent Acquisition AssociateStafflink Management Solutions, Inc.
High response rate
Work Location
Orca Caloocan. 14 Dagat-Dagatan Ave, Dagat-Dagatan, Caloocan, Metro Manila, Philippines
Posted on 23 April 2025
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