Job Title: National Key Accounts Manager

Location: BGC, Taguig City

At Coca-Cola Beverages Philippines, we are driven by our purpose to Refresh the Philippines and Make a Difference – continuously leading the beverage industry with our Great People, Great Beverages, Great Execution, and Great Partners – Done Sustainably. As we continue to grow and shape the future, we are seeking passionate and innovative talents to join our team and make a difference with us.

Our commitment to excellence has been recognized through numerous industry awards by the Top Employers Institute, HR Asia Awards, Asia-Pacific Stevie Awards, HR Excellence Awards, and the Quill awards – and we are committed to continuously innovate, push boundaries, and create positive lasting impact to our people, customers, and the communities we proudly serve.

Role Overview

The National Key Accounts Manager is responsible with developing business opportunities between the company and assigned key accounts with specific responsibilities in business development, operations management, accounts receivables and resource planning.

Key Responsibilities

Business Development

• Acts as the Company’s Point of contact (POC) to the assigned accounts. Communicates changes and new programs to accounts
• Does the Sell-in and negotiation of business initiatives with Customer
• Gathers data for customer service and understanding each account’s peculiarities as reference in meeting the account’s business requirements
• Manages the contract and trading terms agreement of assigned accounts by negotiation and identifying opportunities for profit growth
• Aligns with internal stakeholders for business planning and facilitates joint planning session with accounts
• Initiates Top to Top engagement with accounts and leads business review presentations

Operations Management

• Conducts orientation to accounts regarding proper product handling
• Monitors Bad Order retrieval from accounts
• Ensures service level is met by monitoring account orders, deliveries and providing corrective actions if needed
• Does customer call/operations review with accounts

Accounts Receivables Management

• Monitors accounts receivable by doing a check and balance of Aging Trial Balance (ATB)
• Manages Trade credit by preparing Credit Application Form (CAF) for customer updates and collecting required supporting documents from accounts
• Requests for Approval For Release of Held Orders (AFRHO) and writing-off bad debts for accounts with AR concerns

Resource Planning

• Budgets Direct Marketing Expense (DME) & Deduction From Revenue (DFR)
• Prepares all required forms and tracks deployment/pull-out/transfer of commercial assets to and from accounts
• Ensures timely servicing of CDE in the accounts
• Provides forecast of commercial assets for annual capex
• Coordinates with merchandisers’ coordinator for any Head Office Key Accounts directives
• Monitors merchandisers’ productivity in assigned accounts

Administrative Duties

• Does analysis and reports related to sales and contracts
• Prepares Database Management Application Form (DMAF) and collects the required supporting documents for customer updates
• Creates and updates account/area factbook and Customer Connection Bank (CCB)
• Reviews customer data, equipment master file to ensure database accuracy

Qualifications

• With at least 4-5 years of work experience in sales handling national key accounts
• Very good communication skills
• Strong analytical and negotiation skills
• Professional Driver's License

Please refer to job description.