Medical Customer Service Representative

HEALTHWAY MULTI-SPECIALTY CENTER INC. - Cebu

＄177-266[Monthly]
On-site - Cebu1-3 Yrs ExpDiplomaFull-time
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Job Description

Description

  • Answer calls, emails, and inquiries from patients and clients.
  • Schedule appointments and confirm patient information.
  • Assist with insurance verification and billing inquiries.
  • Provide accurate information about medical services and procedures.
  • Maintain and update patient records following HIPAA or data privacy regulations.
  • Coordinate with healthcare professionals and administrative staff.
  • Handle patient complaints and resolve issues professionally.

Requirements

  • High school diploma or higher; healthcare-related training is a plus.
  • Experience in customer service, preferably in a medical setting.
  • Knowledge of medical terminology and insurance processes is an advantage.
  • Strong communication and problem-solving skills.
  • Proficiency in MS Office and healthcare management software (e.g., EHR systems).
  • Ability to handle confidential information with discretion.
Attention to Details
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Paul Jamis

supervisorHEALTHWAY MULTI-SPECIALTY CENTER INC. - Cebu

Working Location

Ayala Center Cebu,Cebu,Philippines

Posted on 30 January 2025

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