About Us:

Outsourced is a leading Philippines outsourcing company providing dedicated remote staff and offshore staffing services. We specialise in providing staff of the highest quality who will continue to exceed your expectations and provide benchmark offshore solutions to your business. With Outsourced you can scale your organisation quickly, easily and cost effectively with dedicated remote staff based in our modern offices in Manila.

Responsibilities:

• Answering telephones, using the "Ring Central" phone system.
• Screen patients for a potential appointment (screening questions and "rules" for scheduling would be provided).
• Collect data (For example, patient name, date of birth, phone #, small amount of medical history).
• Collect credit card information of patients scheduling (must have HIPAA compliant secure WiFi/network).
• Scheduling patients and uploading the needed information into the Charts (using our Electronic Health Record, called "Simple Practice").
• Securing proper forms.
• Tracking and securing missing paperwork.
• Provide administrative and clerical support (must be proficient with Excel and Word).
• Calling patients, pharmacies, and insurance companies for insurance information as requested by providers.
• Cold calling area physicians, therapists, and other referral sources to discuss the practice, schedule video discussions about the practice with our providers, and collect their office email and mailing addresses.
• Prior authorizations on "Cover My Meds" or by calling insurance companies.

Experience:

• HIPAA-compliant and secure work environment, with an understanding of privacy.
• Proficient with Microsoft Word and Excel.
• Outstanding communication, organizational, and interpersonal skills.
• Excellent typing and grammar skills; ability to communicate effectively with physicians, administration, employees, and vendors.
• Ability to navigate Electronic Health Records, including uploading information to charts.
• Comfort with answering phones for a physician's office.
• Medical Administration certificate or degree recommended.

Work Schedule: Monday - Friday, 9:00 PM - 6:00 AM or 11:00 PM - 8:00 AM Manila time

Work Setup: Home-based (Must be residing near Quezon City)

In compliance to data privacy law, make sure that the following is included at all times:

By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.

Please refer to job description.