Customer Service Representative
Fameex
Job Description
Benefits
Allowances
Meal Allowance, Transportation Allowance, Housing Allowance, Medical Reimbursement
Government Mandated Benefits
13th Month Pay
Perks Benefits
Annual Company Trip
Time Off & Leave
Birthday Leave, Compassionate Leave, Maternity & Paternity Leave, Sick Leave
Description
VIP Customer Service Responsibilities:
- Provide high-quality VIP customer service to ensure customer satisfaction and address client inquiries.
- Coordinate and address the needs of VIP clients, offering customized services to ensure a positive experience on the platform.
- Participate in communication and support related to exchange matters, ensuring that the trading needs of VIP clients are responded to promptly.
- Utilize tools such as spreadsheets (e.g., Excel) to organize client data, transaction records, and other relevant information.
- Maintain an online presence on Telegram (TG) to respond to client inquiries in a timely manner.
Requirements
Job Requirements:
- Experience in a trading exchange
- Strong communication skills
- Good communication abilities, patience, coordination, and the ability to remain calm under pressure.
- Information needs to be responded to promptly
- Must be willing to work onsite in Dubai
Yuki G
HR OfficerFameex
Active today
Working Location
Al Qusais - Al Twar Fourth - Dubai - United Arab Emirates
Posted on 07 May 2025
Fameex
Unfinanced / Angel
51-100 Employees
Blockchain
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