About Penbrothers

Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.

About the Client

Founded in 1953 and headquartered in Charlotte, NC, our client is a privately held distributor specializing in fasteners and Class-C items. They offer customized supply chain and materials management solutions to industries including automotive, commercial, military, and industrial markets. With services such as dock-to-stock and line-side delivery, our client operates across the U.S. and Mexico, focusing on cost reduction, quality, and customer service to support production, aftermarket, and MRO needs for some of the world’s largest manufacturers

About the Role

Our client is seeking an IT Specialist who would act as an administrator and support function for specific software packages that plug into their ERP system, which is an SQL database. The candidate should have experience working with Monday.com and databases, with SQL query skills and experience

What you’ll do

• Comply with all company policies and procedures including Health, Safety and Quality Assurance policies
• Administer and optimize the company’s process management platforms, with a primary focus on Monday.com, while supporting broader IT infrastructure and system operations, including database and SQL operations.
• Provide technical support to staff, ensure smooth data integration and database performance across systems, and promote efficiency through platform and workflow administration
• Enhance department and organization reputation by taking ownership of responsibilities, handling new and different requests, and exploring opportunities to add value to department and organization
• Serve as the primary administrator for Monday.com—responsible for configuration, automation, integrations, user permissions, training, and ongoing optimization
• Partner with other departments to build dashboards, workflows, and process automations within Monday.com to meet operational needs and drive productivity
• Develop and manage integrations between Monday.com and other platforms (e.g., Office 365, One Drive, P21, EZStock, Enlighten, etc.) to streamline data flow and reduce redundancy
• Support data operations including SQL queries, report generation, and database connectivity for process improvement, data validation, and internal analysis
• Monitor, troubleshoot, and maintain system performance across key platforms including databases, with a focus on data accuracy and integration reliability
• Assist in developing standard operating procedures and documentation related to Monday.com usage, data workflows, and best practices

What You Bring

• 2–5 years of IT experience, including Windows operating systems, Microsoft Office 365, SQL database/ERP support, hardware/software troubleshooting, and systems administration
• Experience with Prophet 21 is a strong plus
• Demonstrated experience with Monday.com administration is required, including workflow building, dashboard creation, automations, and integration
• Strong proficiency with Monday.com, including advanced automations, board architecture, user management, and data visualization
• Proficiency in SQL, including writing and optimizing queries, troubleshooting database issues, and supporting data integration across platforms
• Ability to thrive in a fast-paced environment, multitask and handle multiple projects and requests accurately and efficiently
• Analytical thinking and problem-solving ability
• Experience supporting process management platforms and business process optimization
• Strong IT fundamentals across systems and databases
• Comfort learning and adapting to new software platforms
• Excellent communication and cross-functional collaboration skills
• OPEN TO OTHER PLATFORMS WITH SIMILAR FUNCTION OF MONDAY.COM

Please refer to job description.