iBex Shaw Mandaluyong - Hiring BPO Agents

JobsAvenuePH

$268-447[Monthly]
On-site - MandaluyongNo Exp RequiredDiplomaFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Employee Recognition Program

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Disability Insurance, Health Insurance, Life Insurance, HMO

  • Perks Benefits

    Employee Discount, Sleeping Quarters

  • Professional Development

    Employee Assistance Program, Professional Development

  • Time Off & Leave

    Bereavement Leave, Maternity & Paternity Leave, Solo Parent Leave, Vacation Leave

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Description

NOW HIRING! Customer Service Champions Wanted

Under the Ibex XTRA Referral Program by John Christopher Briagas


Are you ready to kickstart (or level up!) your BPO career with one of the most trusted global customer service companies? Join IBEX and become part of a team that values growth, excellence, and people-first service!


Your Role

As a Customer Service Representative, you will:

  • Handle incoming calls with empathy and confidence
  • Understand and assess customer needs to deliver helpful solutions
  • Resolve issues using critical thinking and great communication
  • Stay friendly and efficient — even under pressure!
  • Meet or exceed productivity and quality goals
  • Handle escalations with professionalism
  • Follow company processes while maintaining a positive attitude

Requirements

What We’re Looking For


With BPO Experience:

  • At least High School Graduate
  • 6 months+ of Call Center experience


Without Experience:

  • At least 2nd year completed in college


Other Qualifications:

  • Willing to work the night shift and on a shifting schedule
  • Strong English communication skills
  • Detail-oriented and reliable
  • Self-motivated and committed to learning
  • Team player with integrity
  • Resourceful and fast learner


Be part of something bigger.

Apply now under the Ibex XTRA Referral Program powered by John Christopher Briagas — and let’s win together!

English LanguageCustomer ServiceProblem SolvingStrong Work EthicPeople SkillsOrganizational SkillsInterpersonal SkillsCall CentreBack Office Support
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John Christopher Briagas

OwnerJobsAvenuePH

More than ten replies today

Work Location

Ground Floor, SHAW IT CENTER. 1550, 360 Shaw Blvd, Mandaluyong City, 1552 Metro Manila, Philippines

Posted on 12 June 2025

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