Position: General Virtual Assistant

Number of hours: 5 hours/week

Schedule: TBA

Tasks required:

• Maintain and coordinate monthly calendars, ensuring effective time management and scheduling of meetings, appointments, and travel arrangements
• Manage emails and phone calls as assigned by the client
• Upload, organize, and update leads or other data into Salesforce
• Manage configuration of Salesforce features including user management, custom fields/objects, page layouts, workflow, and validation rules
• Assist in preparing meeting agendas, taking meeting minutes, and ensuring timely distribution of materials to participants
• Handle sensitive and confidential information with the utmost discretion and professionalism
• Collaborate effectively with other team members and departments to ensure seamless workflow and the achievement of organizational goals
• Set up and send out monthly newsletters and monitor the open rates, unsubscribes, and other established KPI’s
• Basic social media management including, but not limited to, social media posting, digital marketing management
• Provide excellent customer service to clients and stakeholders
• Conduct data entry tasks accurately and efficiently
• Assist in social media management, including content creation and scheduling
• Support graphic design efforts for promotional materials and presentations
• Participate in recruitment processes, including candidate screening and interview coordination
• Other ad hoc tasks that would be assigned

• Proven work experience as a General Virtual Assistant or a relevant role
• Familiarity with current technologies, like desktop sharing, cloud services and VoIP (GSuite, Zoom, Slack, Asana, Notion, etc.)
• Working experience with Salesforce CRM and data management is required
• Strong proficiency in office software and communication tools
• Knowledge of online calendars and scheduling (ex. Calendly, Google Calendar)
• Excellent verbal and written English communication skills
• Discretion and the ability to handle confidential information
• Excellent phone, email and instant messaging communication skills
• Highly organized and detail-oriented; able to efficiently prioritize multiple tasks
• Adaptability and a proactive mindset
• Ability to work independently and in a team-oriented environment
• Self-disciplined and organized; able to consistently perform with limited supervision