Online Customer Service in the Philippines

LBANK

＄1.2-1.6K[Monthly]
Remote1-3 Yrs ExpEdu not requiredFull-time
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Remote Details

Open Country：Worldwide

Language Requirements：English

Job Description

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Description

  • Responsible for receiving user inquiries and addressing concerns through online customer service tools.
  • Promptly relay user feedback on issues, ensuring effective collection and organization of problems.
  • Possess strong business acumen and be able to grasp basic operations after training. Knowledge and experience in cryptocurrency are preferred.
  • Adaptable to shift work, including day and night shifts.

Requirements

  • Possesses strong logical reasoning skills and can assess the true needs of customers.
  • Has a passion for customer service, is responsible for customer experience, and can provide comprehensive problem-solving solutions.
  • Experience in providing support to customers through online chat services, email, and ticketing systems.
Customer Service
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Sally Xiao

HR组长LBANK

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Posted on 09 May 2025

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