Customer Service Representative - Taguig Healthcare Account | Open for Newbies

Synlink Recruitment Outsourcing Co. Inc.

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＄269-448[Bulanan]
Di tempat - TaguigTidak Perlu ExpSMA/SMAPenuh waktu
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Deskripsi Pekerjaan

Keterangan

  • Customer Service Representatives (Patient Care Coordinators) are service-focused professionals who ensure consistent follow-up with patients. They communicate clinical results promptly, assist with coordinating referrals, pre-approvals, and follow-up appointments.
  • Handle incoming phone calls, respond to online inquiries, confirm appointments, and make outbound calls for patient retention
  • Prepare and send patient letters/reports
  • Attach clinical documents to patient charts
  • Submit cases to the Department of Health (DOH) via fax or online portal Email medical reports requested by patients
  • Efficiently multitask and navigate multiple systems, including electronic medical records, to provide medical information and follow-up support after clinical visits
  • Comply with all HIPAA regulations and guidelines

Persyaratan

  • High school graduate, senior high school graduate, associate degree holder, or college-level education
  • with or without experience BPO experience
  • Strong written and verbal communication skills
  • Excellent listening abilities
  • Passion for delivering quality customer service and ensuring patient satisfaction
  • Ability to handle phone calls effectively
  • Willingness to work a flexible, shifting schedule
  • Willing to work on-site in Market! Market! Bonifacio Global City, Taguig.
Bahasa InggrisLayanan PelangganPenyelesaian masalahPemain TimEtika Kerja Yang KuatKemampuan interpesonalPusat PanggilanKeterampilan Orang
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Hazel Ann Tenorio

Recruitment SpecialistSynlink Recruitment Outsourcing Co. Inc.

Tingkat respons yang tinggi

Lokasi Kerja

L3, 311, Market! Market!. McKinley Pkwy, Taguig, Metro Manila, Philippines

Diposting di 27 November 2024

Pekerjaan Serupa

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Synlink Recruitment Outsourcing Co. Inc.

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