Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries and complaints in a timely manner.
- Maintain knowledge of products and services to assist customers effectively.
- Document interactions and feedback in the customer management system.
- Collaborate with team members to improve customer experience.
Requirements
- Educational Qualifications: Must hold a Bachelor's degree in any field.
- Experience Level: Less than 1 year of customer service experience preferred.
- Skills and Competencies: Strong communication skills, problem-solving abilities, and proficiency in CRM software.
- Working Conditions: Office-based role, typically involving standard working hours.
- Qualities and Traits: Patience, empathy, and a positive attitude are essential.
Brian Lamban CSSWB
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Reply 7 Times Today
Working Location
Compass Offices - BGC Corporate Center - Serviced Office Bonifacio Global City. 24/F, BGC CORPORATE CENTER, 30TH STREET, CORNER 11th Ave, Manila, 1013 Metro Manila, Philippines
Posted on 18 July 2025
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Metacom Business Process Outsourcing Solution Inc.
Unfinanced / Angel
501-1000 Employees
BPO & Call Center
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