Call Center Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Paid Holidays
Insurance Health & Wellness
Health Insurance, HMO
Perks Benefits
Free Meals, Parking Space
Time Off & Leave
Bereavement Leave, Compassionate Leave
Work-Life Balance
Flexible Hours
Description
- Handle inbound and outbound customer calls
- Provide accurate information about products and services
- Resolve customer complaints efficiently
- Document interactions in the customer relationship management system
- Meet performance metrics and targets consistently
- Collaborate with team members to improve processes
Requirements
- Educational Qualifications: High school diploma or equivalent required.
- Experience Level: No prior experience needed; training will be provided.
- Skills and Competencies: Strong customer service skills, excellent communication, and problem-solving abilities.
- Working Conditions: Fast-paced environment, potential for varying shifts.
- Qualities and Traits: Patience, empathy, adaptability, and a positive attitude.
Caryl Faye Dionisio
HR OfficerMetacom Business Process Outsourcing Solution Inc.
Replied 6 minutes ago
Working Location
Quezon City. Quezon City, Metro Manila, Philippines
Posted on 23 July 2025
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