Customer Service Associate (Entry Level)

Be One of Us - Cooee Inc

Negotiable
Remote1-3 Yrs ExpDiplomaFull-time
Share

Remote Details

Open CountryPhilippines

Language RequirementsEnglish

This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions

Job Description

Description

About the Role

We have partnered with a company with a vision to provide businesses, organizations and individuals

Australia-wide with competitively priced high-quality office furniture and interior solutions.

You will be joining a fast-growing online division responsible for providing post-sales support to new and

existing customers and managing orders by liaising with all internal stakeholders.


What you’ll be working on:

● Support customers with delivery updates, product issues, and feedback.

● Coordinate with suppliers and warehouses to resolve order and stock concerns.

● Manage admin tasks, maintain records

● Assist project managers with documents and presentations for large projects.

● Ensure all communication is professional, friendly, and timely.

● Work independently while staying organized and responsive.


What we’re looking for:

● Fresh graduates (open to learning the industry) to 5 years of experience in retail, sales, or related fields

● Strong English communication skills (verbal and written)

● Familiar with email, spreadsheets, and MS Office

● Quick thinker with a practical, solutions-oriented mindset

● Friendly, proactive, and builds good relationships

● Organized multitasker who works well independently and in a team

● Flexible and ready to support where needed

● Willing to work on site


Preferred but not required

● Experience in online retail, sales, shipping, or logistics

● Familiarity with CRM tools like Freshdesk or Shopify


Job Type: Full-time, Day Shift

Onsite (Makati Office): 2nd Floor, Vicente Madrigal Building - 6793 Ayala Avenue, Makati City

Requirements

Please refer to job description.

Communication SkillsProblem SolvingEmpathyActive ListeningTime ManagementCustomer Relationship ManagementConflict ResolutionMultitaskingAdaptabilityProduct Knowledge
Preview

Boss

HR ManagerBe One of Us - Cooee Inc

Posted on 22 May 2025

Report this job

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.