Quality Control
Starlight Business Consulting Services, Inc.
Job Description
Description
- Through on-site inspections, recording checks, customer follow ups, and other forms, identify any violations by the debt collection team in their work, including but not limited to improper language, verbal abuse, threats, intimidation, and other inappropriate behaviors.
- Review whether the workflow and operations of the collection team comply with industry regulatory requirements and internal compliance policies of the company.
- Record the quality inspection results, count the types and quantities of non-conforming items.
Requirements
- University degree or above, preferably in finance, law, management or related majors.
- Candidates with more than one year of experience in debt collection, call center quality inspection, or related fields will be given priority consideration.
- Familiar with the laws, regulations, and regulatory requirements of the debt collection industry.
- Proficient in using office software such as Excel, Word, etc.
- Possess good communication skills and be able to effectively collaborate with personnel from different departments.
Joy de Belen
HR OfficerStarlight Business Consulting Services, Inc.
Active within three days
Working Location
AIC Burgundy Empire Tower. ADB Avenue Tower, ADB Ave, Ortigas Center, Pasig, Metro Manila, Philippines
Posted on 19 March 2025
Explore similar jobs
View more similar jobsConcrete Quality Controller
Ergo Contracts Phils Inc.＄263[Monthly]
On-site - Paranaque1-3 Yrs ExpDiplomaFull-time
Recruitment ErgoHR Manager
Handyman/Carpenter
MULTINATIONAL COMPANY＄263-350[Monthly]
On-site - Pasig1-3 Yrs ExpBachelorFull-time
Dexter RomualdoAudit Officer
Site Manager
Zhejiang Zhongnan＄700-788[Monthly]
On-site - Pasig>10 Yrs ExpBachelorFull-time
Mai MedenillaHR Officer
Project Coordinator
ABIC Manpower Service Corp.＄438-525[Monthly]
On-site - Pasig3-5 Yrs ExpDiplomaFull-time
Julie CarvajalHuman Resources & Recruitment
Foreman
Romsam Construction Inc.＄263-350[Monthly]
On-site - Pasig1-3 Yrs ExpHigh/Senior High SchoolFull-time
Romsam ConstructionHR Manager
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
