Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Professional Development
Job Training
Time Off & Leave
Sick Leave, Vacation Leave
Description
- Provide exceptional customer support via phone, email, and chat.
- Assist customers with inquiries, issues, and product information.
- Maintain accurate records of customer interactions.
- Resolve complaints with a positive attitude.
- Collaborate with team members to improve service quality.
- Stay updated on product knowledge and company policies.
Requirements
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: Less than 1 year of experience in customer service.
- Skills and Competencies: Excellent communication, problem-solving, and interpersonal skills.
- Responsibilities and Duties: Assist customers, resolve inquiries, and maintain records.
- Working Conditions: Office environment, may require shift work.
- Qualities and Traits: Patience, empathy, and a positive attitude.
Elizabeth Agapito
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Replied 9 minutes ago
Working Location
3-5, Science Hub Tower 4, G3J3+83G McKinley Hill Cyberpark, Campus Avenue, Taguig City, 1634 Metro Manila, Philippines
Posted on 29 July 2025
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