Call Center Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Allowances
Meal Allowance
Employee Recognition and Rewards
Performance Bonus, Annual Appraisal, Holiday Gifts, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance, HMO
Perks Benefits
Annual Company Trip, Company Equipment, Training Subsidy
Professional Development
Job Training, Professional Development
Time Off & Leave
Sick Leave, Vacation Leave, Volunteer Time Off
Description
- Provide excellent customer service via phone.
- Manage inbound and outbound calls efficiently.
- Address customer inquiries and resolve issues promptly.
- Document call details accurately in the system.
- Maintain knowledge of products and services.
- Work collaboratively with team members.
- Achieve performance and quality metrics.
Requirements
- Educational Qualifications: Bachelor's degree required.
- Experience Level: Less than 1 year of experience in customer service or call center roles.
- Skills and Competencies: Proficient in handling sales pipelines, excellent customer service skills, and effective communication abilities.
- Working Conditions: Office environment, may require sitting for extended periods.
- Qualities and Traits: Strong problem-solving skills, adaptability, and a positive attitude.
Elizabeth Agapito
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Reply Today 0 Times
Working Location
Libis Recruitment Hub: G/F Terra Tower, Bridgetowne Libis, Quezon City, Robinsons Tera Tower. Bridgetowne West, C5 Road, Ugong Norte, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines
Posted on 13 June 2025
Explore similar jobs
View more similar jobsCall Center Representative
Neksjob Philippines＄356-445[Monthly]
On-site - PasigNo Exp RequiredHigh/Senior High SchoolFull-time
Neksjob CyanSourcing Specialist
Call Center Representative
Metacom Business Process Outsourcing Solution Inc.＄445-533[Monthly]
On-site - Pasig1-3 Yrs ExpBachelorFull-time
Shayne VillaromanHR Manager
Call Center Representative
Anytime Cleaners Corp.＄267-356[Monthly]
On-site - Pasig<1 Yr ExpDiplomaFull-time
Jorren Joy ViveroTalent Acquisition Specialist
Call Center Representative
TDCX＄356-445[Monthly]
On-site - Pasig<1 Yr ExpDiplomaFull-time
Michael Joseph PinedaSourcing Associate
Call Center Representative
Staffing co.＄445-533[Monthly]
On-site - Pasig1-3 Yrs ExpBachelorFull-time
Mica ASourcing Lead
Metacom Business Process Outsourcing Solution Inc.
Unfinanced / Angel
501-1000 Employees
BPO & Call Center
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
