• Approves branch transactions within approval limit and endorses/ secures approval for transactions beyond his/her authority.
• Maintains an acceptable level of branch operations, consistent with internal policies, procedures, standards and regulatory requirements.
• Manages the overall customer experience in the branch to ensure high level of satisfaction for all customer segments.
• Leads and supervises branch staff; Ensures high level of employee engagement; Enables personal and professional growth opportunities for each branch personnel.
  
  

• Graduate of any 4-year Bachelor’s/College Degree, preferably related to Business or marketing-related courses.
• Must have experience in branch banking operations.
• In-depth knowledge of the Bank’s products and services including its digital platforms.
• Has knowledge in branch banking operations and Administrative procedures and systems.

Please refer to job description.