• Remote (equipment will be provided)
• Night Shift (US Account)
• Day 1 HMO, 13th-month pay, government benefits
• Roofing industry knowledge or experience (BONUS)

Position Summary

This hybrid role combines Virtual Assistant duties with Operations Management. You’ll lead a remote team, streamline workflows, and support executive tasks in a fast-paced, structured environment. Ideal for someone tech-savvy, organized, and proactive.

Key Responsibilities

Operations & Workflow Management

• Oversee operations: client success, estimating, scheduling, invoicing, etc.
• Maintain and improve SOPs
• Manage pipelines via Roof.Link CRM
• Track KPIs and create weekly/daily reports
• Coordinate communication across teams and subcontractors

Team Leadership

• Set and monitor KPIs and performance goals
• Conduct reviews and maintain team quality and culture

Virtual Assistant Support

• Manage calendars, meetings, and inboxes
• Prepare presentations, reports, and documents
• Conduct research and handle light bookkeeping
• Assist with AR, vendor coordination, and customer service

Qualifications

• 3–5+ years in operations, virtual assistance, or admin/project roles
• 1–2+ years leading remote teams
• Proficient in Google Workspace, Slack, ClickUp, Excel, Roof.Link or similar

Please refer to job description.