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German Customer Success Manager (B2B) | Highly Negotiable (6 months onsite)
J-K Network Services
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German Customer Success Manager (B2B) | Highly Negotiable (6 months onsite)
J-K Network Services
German Customer Success Manager (B2B) | Highly Negotiable (6 months onsite)
J-K Network Services
Descripción del trabajo
- Beneficios Mandados del Gobierno
Pago del mes 13, Salud, SSS/GSIS
- Seguro de salud y bienestar
HMO
- Beneficios Beneficios
Equipo de la empresa
- Desarrollo profesional
Desarrollo profesional
- Balance de vida laboral
Horas flexibles, Trabajo desde casa
Descripción
Company Profile: A Technology and analytics enabled BPO Company that delivers end-to-end solutions for over 30 years. It is one of the world’s largest independent BPO companies with over 40,000 employees, offering customer engagement across industries from digital, healthcare, and financial services.
Position: German Customer Success Manager (B2B)
Industry: American Cyber Security Company
Salary: Highly Negotiable
Schedule: Nightshift
Set-up: Work Onsite for 6 months
Benefits:
- HMO with dependents
- Medical Insurance and medical reimbursements
- Work Hybrid (3 days onsite and 2 days home after 6 months)
- 13th month pay and bonuses
- Sick leaves and Vacation Leaves
Requirements:
• Filipino National proficient in German and English language
• Must have work experience as German Customer Success Managers
• Can do account management of clients
• Experience in handling client profiles and portfolios
• Has experienced business reviews
• 4 year course in any field preferably Engineering ior IT courses
• Must have B2B experience (preferably IT clients)
Responsibilities:
- Can handle conferences with stakeholders and partners online
- Handle client client portfolios
- Ability to manage account thru constant meetings via call or via chat/email
- Handle renewal of client company agreements
- Handle retention and renewal of contracts
- Attend meetings with partners and clients when needed
- Handle all concerns, escalation and request of clients
Recruitment Process:
- Resume Screening
- Initial Interview
- Language Assessment/Interview (English and German)
- Ops Interview
- Client Interview
- Job offer
HOW TO APPLY?
Look for (MS. FRANCE)
Requisito
• Filipino National proficient in German and English language
• Must have work experience as German Customer Success Managers
• Can do account management of clients
• Experience in handling client profiles and portfolios
• Has experienced business reviews
• 4 year course in any field preferably Engineering ior IT courses
• Must have B2B experience (preferably IT clients)
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