ROLE AND RESPONSIBILITIES

• Coordinate, supervise and is accountable for the daily/weekly/monthly activities of a team members
• Sets priorities for the team to ensure task completion and performance goals are met, such as Quality, Adherence, Service Level and AHT
• Coordinate work activities with other supervisors, managers, departments, etc.
• Identify and resolve operational problems using defined processes, expertise and judgment
• Provide coaching and feedback to team members, including formal corrective action
• Conduct regular performance reviews for team members
• Provide expertise and customer service support to team members, customers, and/or providers
• Assists with other ad hoc responsibilities deemed necessary by his/her supervisors.

Your role is critical in allowing our members, families, facilities and health professionals to have greater confidence in the exceptional care we provide. And for you, an everyday opportunity to do your life’s best work.SM

JOB QUALIFICATIONS

• BS Nursing graduate with active PHRN License
• Have 3 years’ experience as a Operation Manager in Medical coding BPO or solid BPO Manager experience
• AAPC or AHIMA Certified or any equivalent coding certification or at least willing to have a certification
• Adept with medical terminologies
• Must be willing to commit for long term employment

WHAT WE OFFER

• Market Total Rewards Package
• Retirement Benefits
• Medical Plan (HMO) from Day 1 of employment
• Dental, Medical, and Optical Reimbursements
• Life and Disability Insurance
• Paid Time-Off Benefits
• Sick Leave Conversion
• Tuition Fee Reimbursement
• Employee Assistance Program (EAP)
• Annual Performance Based Merit Increases
• Employee Recognition
• Training and Staff Development
• Employee Referral Program
• Employee Volunteerism Opportunity
• All Mandatory Statutory Benefits

WHO WE ARE

• Optum is the health care technology and innovation company of the UnitedHealth Group enterprise along with UnitedHealthcare.
• UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.
• We’re a leading health solution and care delivery organization. Our work is complex, but our mission is simple: create a healthier world, with you at the center.
• As part of a Fortune 5 enterprise, we are improving the health care experience of over 125 million people around the world.
• We’re a diverse team with operations across North America, South America, Europe, Asia Pacific and the Middle East. This includes our over 25,000 employees in the Philippines.
• Elevate your career with a leading health care company while improving lives.

Join us in evolving health care so everyone can have the opportunity to live their healthiest life. This is your opportunity to be part of a team that’s dedicated to Caring. Connecting. Growing together

Please refer to job description.