Faithm Printers Laser Copier Field Technician

Faithm Printers

＄264-441[Mensual]

En el sitio - ManilaExp de 3-5 YrsDiplomaTiempo completo

Reconocimiento y Recompensas de Empleados
Comisión, Bono de rendimiento, Evaluación Anual, Empleado del Premio Mes, Programa de Reconocimiento de Empleados, Incentivos
Beneficios Mandados del Gobierno
Pago del mes 13, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS
Seguro de salud y bienestar
Seguro de salud, HMO
Beneficios Beneficios
Equipo de la empresa, Descuento del Empleado, Subsidio de Formación
Tiempo de apagado y abandono
Salir por enfermedad, Salida por vacío

Provide technical assistance and support for customers encountering issues with products.
Diagnose hardware and software problems and offer effective solutions.
Troubleshoot network connectivity issues and guide users through setup.
Document interactions with customers and track problem resolution.
Collaborate with team members to improve service processes and customer satisfaction.

Diploma in a related field.
Must have own motorcycle and have a valid driver licence
3-5 years of experience in technical support or customer service.
Proficient in Customer Relationship Management, After-Sales Maintenance, Pre-Sale Product Demonstration, and Sales Training.
Provide technical assistance, resolve customer inquiries, conduct product demonstrations, and support sales training efforts.
Office environment with occasional remote support; flexible hours may be required.
Strong communication skills, problem-solving abilities, and a customer-oriented mindset.

Gestión de relaciones con el clienteMantenimiento posterior a las ventasDemostración de producto de pre-ventaEntrenamiento de ventas