Best Reliable Resources Customer Service Representative

Customer Service Representative

Best Reliable Resources

＄310-344[Mensual]

En el sitio - Taguig1-3 años de experienciaDiplomaTiempo completo

Descripción del trabajo

Beneficios

Permisos
Permiso de Telecommunication
Reconocimiento y Recompensas de Empleados
Incentivos
Beneficios Mandados del Gobierno
Pago del mes 13, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS
Seguro de salud y bienestar
HMO
Otros
Fiestas de oficina

Communicate professionally with clients through phone calls, messages, and online platforms
Respond promptly to client inquiries, comments, and questions from the company’s social media and online accounts
Identify potential leads and successfully book them for clinic appointments
Achieve a target of at least three successful client bookings per day (with an average of two arrivals daily)
Clearly explain treatment benefits, promos, and vouchers to clients to encourage bookings
Ensure accuracy and attention to detail when recording client information (e.g., name, contact number, location, and chosen services)
Coordinate effectively with other departments or managers regarding client schedules and updates
Handle client conversations patiently, gently, and professionally, ensuring a positive experience
Monitor clients on or before their scheduled appointments to confirm attendance
Follow approved sales scripts and adapt communication style to meet client needs
Maintain accurate records using the CRM system and generate necessary reports
Multitask efficiently with calls, messages, and administrative tasks

Idioma InglésServicio al clienteProgramaciónResolución de problemasGestión de cuentasÉtica de trabajo fuerteHabilidades técnicasHabilidades InterpersonalesHabilidades de Personas