Miranda HR Customer Service Representative

Customer Service Representative

Miranda HR

＄261-523[Mensual]

En el sitio - Pasig1-3 años de experienciaDiplomaTiempo completo

Descripción del trabajo

Beneficios

Permisos
Permiso de transporte
Reconocimiento y Recompensas de Empleados
Empleado del Premio Mes, Regalos de Navidad, Incentivos
Beneficios Mandados del Gobierno
Pago del mes 13, Préstamo de Empleados, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS
Seguro de salud y bienestar
HMO
Beneficios Beneficios
Membresía de Gimnasio, Espacio de aparcamiento

Descripción

Respond to customer inquiries via phone, email, and chat.
Provide timely and accurate information regarding products and services.
Resolve customer complaints and issues efficiently.
Maintain customer records and document interactions.
Collaborate with team members to enhance customer satisfaction.
Adhere to company policies and procedures.

Requisito

Educational Qualifications: A Diploma in Business Administration or related field.
Experience Level: 1-3 years of experience in customer service or a similar role.
Skills and Competencies: Excellent communication, problem-solving skills, and proficiency in CRM software.
Responsibilities and Duties: Handle customer inquiries, resolve complaints, and provide product information.
Working Conditions: Standard office environment; may require flexible hours.
Qualities and Traits: Empathetic, patient, and detail-oriented with a strong customer-focus.

Idioma InglésServicio al clienteJugador de equipoResolución de problemasGestión de cuentasCentro de llamadasHabilidades organizativasSoporte de Back OfficeHabilidades técnicas