• Assist customers with inquiries via phone, email, and chat.
• Resolve customer complaints and issues in a timely and efficient manner.
• Provide product and service information to customers.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve customer service processes.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 3–5 years of experience in customer service
• Skills and Competencies: Excellent communication skills in English
• Skills and Competencies: Strong problem-solving abilities
• Qualities and Traits: Empathetic and patient demeanor
• Responsibilities and Duties: Ability to handle multiple tasks concurrently