Tiu Worldwide Franchise Inc. Customer Service Representative

Customer Service Representative

Tiu Worldwide Franchise Inc.

＄361-451[Mensual]

En el sitio - Taguig<1 Yr ExpDiplomaTiempo completo

Descripción del trabajo

Beneficios

Reconocimiento y Recompensas de Empleados
Comisión, Incentivos
Beneficios Mandados del Gobierno
Pago del mes 13, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS
Tiempo de apagado y abandono
Salir por enfermedad, Salida por vacío

Descripción

Provide exceptional customer support via phone, email, and chat.
Resolve customer inquiries and complaints efficiently and professionally.
Maintain accurate records of interactions and transactions.
Collaborate with team members to improve service processes.
Stay updated on product knowledge and company policies.
Assist in training new customer service representatives.
Manage customer inquiries, provide support, assist with back office tasks, upselling and ensure customer satisfaction.

Requisito

Educational Qualifications: A minimum of a Diploma in any relevant field.
Experience Level: Less than 1 year of experience in customer service or related roles.
Skills and Competencies: Proficiency in English, knowledge of Salesforce, strong organizational and interpersonal skills.
Working Conditions: Primarily office-based with call center duties.
Qualities and Traits: Strong work ethic, adaptability, effective communicator, and team-oriented.

Idioma InglésServicio al clienteSalesforceÉtica de trabajo fuerteHabilidades organizativasHabilidades InterpersonalesCentro de llamadasSoporte de Back Office