Metacom Careers Customer Care Representative

Customer Care Representative

Metacom Careers

＄628-807[Mensual]

En el sitio - Pasig<1 Yr ExpAlta/Senior High SchoolTiempo completo

Descripción del trabajo

Beneficios

Reconocimiento y Recompensas de Empleados
Bono de rendimiento, Incentivos
Beneficios Mandados del Gobierno
Pago del mes 13
Seguro de salud y bienestar
HMO
Beneficios Beneficios
Subsidio de Formación
Tiempo de apagado y abandono
Salida de Bereavement, Abandonamiento médico familiar, Permiso parental, Salir por enfermedad, Salida por vacío, Tiempo Apagado de Voluntariado

Descripción

Provide exceptional customer support via phone, email, and chat.
Address inquiries and resolve issues promptly and accurately.
Maintain customer records and document interactions.
Collaborate with team members to improve service processes.
Handle customer feedback professionally and efficiently.
Stay updated on product knowledge and company policies.

Requisito

Educational Qualifications: High/Senior High School diploma required.
Experience Level: Less than 1 year of experience in customer service or related field.
Skills and Competencies: Proficiency in English, customer service, scheduling, problem-solving, teamwork, Adobe Suite, TikTok, account management, and Salesforce.
Working Conditions: Fast-paced environment with potential for remote work.
Qualities and Traits: Strong work ethic, positive attitude, and willingness to learn.

Idioma InglésServicio al clienteProgramaciónResolución de problemasJugador de equipoSuite de AdobeTikTokÉtica de trabajo fuerteGestión de cuentasSalesforce