BPO Collection Specialist

J-K Network Services

$612-700[Mensual]
En el sitio - Ciudad de Quezon1-3 años de experienciaBaceleroTiempo completo
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Descripción del trabajo

Descripción

BENEFITS:

  • Leave Credits
  • Health and wellness program
  • Life & Disability Insurance
  • Free annual medical check ups
  • Pension savings
  • Referral bonus
  • Night differential if applicable


Company Profile: One of the biggest businesses in the world of IT outsourcing and consulting. Considered as the pioneer in the industry.


Position: Collection Practitioner

Company Industry: IT Company

Office Address: Quezon City

Work Schedule: Nightshift (Weekends Off)

Salary: Negotiable depending on years of experience

Work Set Up: Work on Site


  • Responding to phone and email inquiries from both internal and external customers.
  • Collect past-due invoices.
  • Independently reconcile complicated accounts and assist in promptly resolving customer disputes
  • prioritize, address, and settle current client issues and process payments.
  • Handle month-end and/or daily account reconciliations.
  • Examine and prepare customer refunds for overpayments, duplicate payments, and payments made to the wrong business.
  • Weekly aging report preparation and account prioritization according to past-due status.
  • Credit release account review.


Recruitment Process: (Online)

  • Initial Interview
  • Assessment
  • Final Interview
  • Job Offer
  • Bachelor's Degree holder
  • At least 1 year and above of working experience in Collection
  • Working experience in a BPO, IT or Shared Services environment.
  • Amenable for night shift work schedule.
  • Open to work on site
CollectionCuentas cobrablesARBPOShared Service
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Ubicación laboral

U.P. AyalaLand TechnoHub. University of the Philippines Diliman, 1101 Commonwealth Ave, Diliman, Quezon City, Metro Manila, Philippines

Publicado el 05 September 2025

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