Call Center Agent
Metacom Business Process Outsourcing Solution Inc.
Descripción del trabajo
Beneficios
Tiempo de apagado y abandono
Salida de Bereavement, Abandonar cumpleaños, Abandonar Compasivo, Abandonamiento médico familiar, Abandonar maternidad y paternidad, Permiso parental, Abandonar Padre Solitario, Permiso especial para las mujeres
Descripción
- Respond to customer inquiries via phone, email, or chat.
- Provide accurate information regarding products and services.
- Resolve customer complaints effectively and efficiently.
- Maintain customer records and follow up on issues.
- Work collaboratively within a team to meet performance targets.
- Participate in training sessions to improve skills.
Requisito
- Educational Qualifications: A Diploma in any field is required.
- Experience Level: Fresh graduates or students are encouraged to apply.
- Skills and Competencies: Strong interpersonal skills, proficiency in Salesforce, excellent command of the English language, effective customer service, scheduling abilities, problem-solving skills, and the ability to work as a team player.
- Responsibilities and Duties: Handle incoming calls, assist customers with inquiries, maintain records in Salesforce, and ensure timely scheduling.
- Working Conditions: Typically in a call center environment with standard office hours.
- Qualities and Traits: Positive attitude, patience, adaptability, and a commitment to customer satisfaction.
Dela Cruz Albert Ezemiel
HR OfficerMetacom Business Process Outsourcing Solution Inc.
Responder Hoy 0 veces
Ubicación laboral
3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines
Publicado el 04 June 2025
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John Christopher BriagasOwner
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