Customer Service Specialist
杭州追牛科技有限公司
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Customer Service Specialist
杭州追牛科技有限公司
Remote Details
Open Country：Worldwide
Language Requirements：Chinese
Job Description
Description
1. Handle user issues encountered during daily use through online chat;
2. Familiar with using community and customer service software such as Telegram, and address user problems through the community;
3. Assist in optimizing the department's knowledge base and external communication scripts.
Requirements
1. Bachelor's degree or above;
2. Proficient in both Chinese and English;
3. Possess good communication, learning, and stress resistance skills.
alice 王
HR Director杭州追牛科技有限公司
Replied 3 minutes ago